Organizing+Presenter+Support

This page is for organizing and documenting the support we will be providing the Conference Presenters each year.

Process for Providing Support to the Presenters:
 * 1) Update HelpDesk Team Strand Assignments Table (below) to show current strand names and convenor assignments
 * 2) Convenor of HelpDesk sends email to all Convenors with CC to HelpDesk team with a "heads up" that the HDTeam will be contacting them for presenters email.
 * 3) Help Desk Person Assigned to Strand.
 * 4) Help Desk Person contacted Convenor/Chairperson explaining about the support and asking for the emails of the presenters under the strand.
 * 5) Email is sent out to presenters - offering hand and contact details (skype/email/etc), providing details about helpdesk wiki etc., perhaps sharing timezone and availability.
 * 6) Wait for "help" queries from the presenters
 * 7) Share with other help desk people the type of questions you are fielding and update any FAQ's, help desk pages with updated information or solutions.

HelpDesk Team Strand Assignments NAME || CONVENOR RESPONSIBLE || HELPDESK PERSON ASSIGNED || (you can see the various presenters for each strand in 2008 here: http://k12onlineconference.org/?p=227 ) -the emails are not shown though.
 * STRAND # || STRAND
 * 1 || Getting Started || **Darren Kuropatwa** || Kathy ||
 * 2 || Prove It! || **Sheryl Nusbaum-Beach** || Lee ||
 * 3 || Kicking It Up a Notch || **Dean Shareski** || Patricia ||
 * 4 || Leading the Change || **Wesley Fryer** || John ||

Suggested Email from HD Convenor to the other Strand Convenors Just a quick heads up. Expect to be contacted by a member of our Help Desk Team. They have assigned individual HDT members to the presenters of each strand. More details forthcoming directly from them.
 * //Hi,

Cheers, // ||

Suggested Email to be sent out to Convenors when asking for email address of Presenters: //blah blah blah//

Draft Email to be sent out to Presenters offering help or support: //blah blah blah//